What our customers say

“Ryan is great! He has worked on my cars for many years and provided excellent service in a professional manner. He is highly skilled and does a great job diagnosing and repairing whatever problem I have. I like the way he is always willing to take the time to explain everything to me as well. His expertise, knowledge and understanding of every aspect of my cars has made him the only technician I will take my cars to. I would recommend him to anyone.”

“My Modern Mercedes Mechanic, Ryan, was extremely knowledgeable about my 2001 SLK. Ryan was involved from the day I bought the car, as he did an evaluation of the car to ensure the value I was getting for my money. Similarly, through the time I owned the car, I went to Ryan with any mechanical question or problem with the car and he was right on point every time, finding the best deal on parts and fixing problems at a very reasonable rate. For example, my Mercedes had a catalytic converter issue that was evidently common on 2001 SLKs. Ryan informed me that because of this, the parts and labor were still covered under a factory recall for 6 years. This saved me thousands of dollars.”

“I am very fortunate to have Ryan on my speed dial. He is pro-active in helping me keep both of my Benz’ running happy and healthy. I perform some of the routine maintenance and minor repairs myself, and if I run into an issue, he is happy to help out, either by talking me through something on the phone, or he’ll just stop by.

When I turn to him for an issue that I can’t fix myself, not only does he fix it in a timely manner without all the unnecessary “up-sells” that can be experienced from a shop, he also sends me away with a list of things that might need to be thinking about in the near or distant future, in the order of importance or safety, as well as an approximation of what it will cost. This is extremely helpful to me for planning my budget and avoiding bad surprises.

He knows where to go to get the right parts, and his prices are usually lower than what I can get it for online. His markup is low, and his knowledge is pro.”

“I am very thankful to have found Ryan! He is the only one I let work on my Mercedes now because I trust him. He is very honest with what actually needs to be repaired, and is not out to just make more money off me like most of the dealerships. I feel that all his work is top-notch and done in a timely manner. He is the type of person who wants to help you out as much as he can without charging you a fortune. If I ever have a problem, I call him and he can basically diagnose the problem over the phone. I recommend Ryan to anyone who is looking for a great reliable mechanic!”

“After all the years of messing around with the Mercedes-Benz dealership in my town, I have finally found someone whom I can trust and who knows what he is doing. Thank goodness I found Ryan!! He is the greatest. His knowledge of the Mercedes-Benz car line is mind blowing. I was and still am impressed with him. Ryan has saved me a huge amount of money in repairing my ML320. He is proactive with me in future repairs that need to be addressed. Having Ryan take care of all my auto needs has been and continues to be convenient, as he picks up my vehicle, repairs it and returns it back to me. I highly recommend Ryan to all Mercedes-Benz owners.”

“Ryan replaced my valve cover gaskets, air cleaners and gave my SLK320 a thorough check up and for less than I was quoted by my former mechanic. I will go nowhere else for service in SE NC.”